TALENT: Finding The Missing 37%

‘People are our most important asset’ said the CEO before taking a pause.  ‘But, the data tells us that they are operating at just 63% of their full potential’.  ‘That is a wake-up call’ she continued.

‘Imagine what we could achieve by tapping into the missing 37%’ the CEO added after a short pause.  ‘Alternatively’ she continued in a more sombre tone ‘…imagine what will happen if we don’t!’

Before long, an ambitious goal was set to raise the score to 70% of full potential being utilized within 12-16 months. Progress was to be measured on a quarterly basis with leaders and their units / teams taking responsibility for progressively unlocking ‘the missing 37%’.

  • Strategy
  • Execution
  • Gap

Data revealed a strategy-execution gap of 37%

Here is a snapshot of the data showing how the strategy-execution gap of 37% was progressively narrowed over a 6 month period.

  • Before
  • After

Executed was rated below strategy, but showed potential of up to 45%.  Over 6 months the scores for both strategy and execution improved by up to 21%, thereby narrowing the strategy execution gap by 17%.

  • Speed
  • Direction

Data revealed a level of strategy anxiety with less than 2 out of 3 managers indicating that the organization was moving fast enough (strategic speed) or in the right direction (strategic velocity).  These scores increased by up to 18% over a 6 month period.

  • Before
  • After

Data revealed gaps in terms of purposes, focus and alignment of up to 45%.  Yet, ambition was high (73%).  Over a 6 month period effective engagement and communication around the strategy and its execution increased these scores by up to 22%.

‘Finding out that there was a big gap between the leadership team who created the strategy and the mid level managers who were responsible for its execution has, I am convinced, saved us a lot of time and money’.

Chief Executive