There is much talk of ‘Peak Performance’. But what exactly does it mean? When managers say they want ‘peak performance’ from their teams, what specifically do they expect to see? Moreover, what do they need to do to make such 'peak performance' possible? These can be difficult questions to answer.
When it comes to teams, form matters every bit as much as function. Yet, it is a factor that is all too often overlooked. For example most people fail to distinguish between 'groups' and 'teams', expecting both to deliver high levels of performance. The result is frustration and disappointment.