There is much talk of ‘Peak Performance’. But what exactly does it mean? When managers say they want ‘peak performance’ from their teams, what specifically do they expect to see? Moreover, what do they need to do to make such 'peak performance' possible? These can be difficult questions to answer.
When it comes to teams, form matters every bit as much as function. Yet, it is a factor that is all too often overlooked. For example most people fail to distinguish between 'groups' and 'teams', expecting both to deliver high levels of performance. The result is frustration and disappointment.
What happens within our teams is more important than what happens in the boardroom, with the corporate strategy or the corporate culture. It has most direct and immediate impact / relevance to us in our daily lives. It shapes our ways of working, as well as key factors such as performance, job satisfaction and well-being much more than we realize. Moreover, it is something that we can directly shape.
If you are running a department, project or team, there are two things you need to know about your various stakeholders (a) their relative importance and (b) their support for you/your project. Put simply you need to know:
-Who are the VIPs?
- Who are the FANS?
The proactive engagement of stakeholders depends on the answers to these two questions.