December 12, 2021

The BIG Idea Behind Your Team’s BIG Numbers

People, culture, talent and teams – typically called the ‘soft’ or ‘messy’ stuff – can and should be scientifically measured and managed.  It requires the same […]
October 24, 2018

Performance Potential – 4 BIG Numbers Every Manager Needs to Know

The Balanced Scorecard will soon be 30 years old. The need to look beyond short term results is a pressing as ever, but what might the […]