There are 8 different types of PitStops – each one designed to tackles a specific performance opportunity or challenge facing your organization or team. Typically, pitstops are combined together into a logical program sequence depending on client needs. To explore the contents of each pitstop, click to expand any of the boxes below.
Your executives will work like a pit team. The idea is just like in racing – to come together as a team to review performance, identify opportunities for improvement and exploit them fast.
• Assess the percentage of your team full potential that is presently been exploited
• Assess your organization or team’s under 22 headings in respect of:
– Design, set-up or structure
– Dynamics or culture and behaviour
– Strategy execution
• Re-frame the issue of performance to enable new dialog and creativity
• Re-model your org./team’s performance potential using the Pitstop Meta-model
• Challenge any outdated mental models and assumptions within the team
• Engage with the latest science & psychology of performance
• Model the behaviors of effective collaboration within your team
• Create a safe space for your team to discuss it’s performance and potential
• Identify any blindspots / biases by using the data
• Identify key priorities opportunities for improvement with actions & goals
• Reveal the narrative, energy & engagement of your team
In F1™ drivers start the race with a great strategy and a perfectly aligned car. However, mid-race after some knocks and bumps they may be wrestling to keep the car on track. Thankfully, a new nose cone can be clipped-on to the car with speed, thereby restoring alignment and putting the driver back in control. In this pitstop we take inspiration from the racetrack to speedily test and optimize the alignment of people and other resources in the pursuit of key strategic projects and priorities.
• Test and strengthen team alignment
• Clarify the shared purpose, priorities and results for a team
• Ensure that the leader and the team are in alignment
• Test for stakeholder alignment
• Maximize buy-in / commitment to key priorities / results
• Risk assess key projects and priorities
• Generate an open dialog on priorities and trade-offs
• Agree a process to agree alignment
Based on the book ‘Growth Pitstop™‘.
In F1 ™ everybody knows where the finishing line is. In organizations or teams, the same does not necessarily apply. Across a senior management team of six people there could be as many as six different definitions of winning! This workshop enables teams to arrive at a shared and compelling definition of winning – one that goes beyond the vagueness of traditional mission statements and the ‘dryness’ of SMART goals.
• Puts winning at the center of your projects, teams and strategies thereby unlocking a new level of excitement, passion and performance.
• Clarifies & reconciles individual and team definitions of winning
• Overcomes the traditional limitations of corporate goal setting and mission/vision statements
• Test if a team is playing to win, or not to lose
• Test and strengthen team purpose and cohesion
• Greater appreciation of the importance of a clear definition of winning
• Reveal and shape the narrative of the team
• Create a greater sense of meaning and purpose
Resilience and grit are among the hottest topics in psychology today and for good reason – they are key to sustained peak performance and well-being. This pitstop will test and strengthen your team’s resilience, including it’s cohesiveness and determination to succeed.
• Tests and strengthen team resilience & grit
• Greater appreciation of the importance of resilience & grit
• Reveal and shape the narrative of the team
• Make sense of losses and wins. Learn from them
• Foster a ‘growth mindset’ within the team
• Develop supportive team behaviors
Is your team committed to peak performance? Apply the results of our research into high performing teams in some of the world’s biggest and best organizations, to find out if your team has what it takes.
High performing teams excel in terms of Task Effectiveness and Decision Smarts (using & sharing information). They are also characterized by positive social interactions, as well as ongoing learning and development. A team must balance all 4 – Task, Social, Decision and Develop – for sustained peak performance. In Pitstop for PERFORMANCE we use one of the more curious and strangely-named features of the F1™ pitstop – the lollipop – to present a comprehensive view of team performance ‘in the round’.
• Assess & Optimize ‘Performance in the Round’:
1 Task Performance (Getting the job done)
2 Social Performance/Health (Bringing out the best in each other)
3 Decision Performance (Making smart decisions)
4 Develop Performance (Getting better and better)
• Generate a greater awareness of the 4 Dimension of Vitality / Well-being
• Breakthrough thinking on the performance and potential of your team.
• Individual and team commitments to improvement with associated goals and actions.
Based on the book ‘Teams Don’t Work (Unless You Do!)™‘.
The Pitstop DESIGN is aimed at optimizing your team’s set up and design to deliver specific and measurable performance gains.
There is more to performance than simply bringing a group of capable individuals together and calling them a team. Not only do you need the right people in the right roles, they must be doing the right work and working towards the achievement of the right results. That is what team performance design is all about. Also called set-up or structure, design is an often overlooked, but significant source of performance losses within most organizations or teams.
• Test and Optimize the setup or design of your org/team
• Identify design issues that result in performance losses for your org./team
• Set quantifiable goals for improvement in design
• Generate a greater awareness of the impact of design & resilience in the face of intractable design challenges
• Embed ‘design for performance’ as a way of working
This Pitstop focuses on optimizing your team’s dynamics to deliver specific & measurable performance gains.
Although its importance cannot be denied, ‘culture’ can be difficult to manage, even to define. Using the latest research, the pitstop model highlights 8 key behaviors that shape individual team performance. Called behavioral dynamics, or dynamics for short, these can be worked on to deliver significant performance gains.
• Test and optimize your org/team’s dynamics/culture, by working on 8 critical behaviors
• Create a ‘safe environment’ where team dynamics (as well as task/social norms and out-of-bounds behaviors can be discussed)
• Identify behavioral dynamics that result in performance gains or losses for your org./team
• Select specific dynamics that need to be worked on and set goals
• Generate a greater awareness of the impact of behaviors and the requirements of ‘bringing out the best in each other’
• Generate a greater appreciation of different styles within then team
In this pitstop we go beyond the limitations of traditional sales or marketing process, to map the steps and key success factors in customer acquisition and retention in the form of The Revenue Track™ – a race track where the twists and turns represent key tests from sales, marketing and service teams / functions. Each stage of the track is packed with best practice tools and tips. It is Revenue Performance Management at its most powerful.
• Generate an appreciation of Revenue Performance Management
• Integrated analysis of view of sales, marketing & service
• Tackle barriers to revenue performance and identifying quantifiable opportunities for improvement.
• Explores the cross-functional; capabilities, processes and systems that underpin the acquisition and retention of customers.
• Optimize and risk manage the sales pipeline / process
• Map the skills / tools requires at each stage of the process of acquiring and retaining customers
• Map the buying process and build the business case for the buyer and advance key pipeline opportunities/deals
Based on the books ‘The Revenue Track™‘ and ‘The B2B Sales Revolution™‘.
About the Pitstops
Inspired by F1, pitsops are designed to ensure high levels of energy and engagement. Just as in racing they are key to winning. All pitstops are data-driven and results oriented.
Each pitstop is linked to a component part of the PitStop Meta-Model® and is supported by a range of high-impact exercises, learning materials and tools provided to participants in kit form – a sample of which are shown below. Pitstops can be stand-alone, or as part of programs. Individual pitstops (above) typically last for a day or half day, with components being added together in a sequence to make programs of 3, 6 or 9 months duration. Pitstops can be tailored to Management Away-days, Strategy Review Workshops, or Conferences.