‘We are totally aligned’ said the leader in a confident tone. The rest of the team stayed silent or simply nodded in agreement. This mix of confidence and silence was a red flag for the coach – an invitation to be curious.

Have you got complexity under control? Well, if the answer is ‘yes’ maybe you should think again! To deal with a complex external environment requires first mastering internal complexity.

Here we introduce a new metric – the C2 Score – a metric for internal & external complexity. The objective is not just to measure but to engage with complexity in a new way.

Leaders are typically well-attuned to external complexity. However, the real danger arises when external complexity is met with internal complexity. The result is complexity squared (C2) and it can feel chaotic.

Our data suggests those charged with ‘making things happen’ tend to see up to 20% more complexity than senior leaders. Put another way, leaders often underestimate […]

While complexity in organizations, markets, and life grows, the challenge isn’t the complexity itself but how we engage with it. Successful engagement requires adaptive and inclusive approaches, avoiding oversimplification.

A great project leader is many things (talented, skilled, etc.). But, more fundamentally, they are also human. As a result, their decisions, forecasts and plans are subject to a range of biases and errors.

The organizational equivalent of Growth or Fixed mindset, is a Business Unusual or Business as Usual mindset.

Business Unusual is a bye word for many of the most complex challenges of modern leadership and strategy. Typically, it is seen as the opposite of business […]