How many Dilbert moments did you have at work last week? Perhaps you have stopped to notice them.
We call them Dilbert moments because if we saw them in a cartoon they would make us laugh. But instead of laughing they should make us both sad and angry – most important of all they should get us to take action – to fix what is not working.
Whether they are called dysfunctions, functional stupidity or Dilbert moments, we all experience them in the course of a typical week at work. The only problem is that after the first couple of weeks in an organization we fail to even notice time. After slight initial resistance we roll-over unthinkingly adopting them and therefore adding to the madness.
How to pin point them?
Look for the bottlenecks, frustrations and inefficiencies – they give expression to ways of working that aren’t working.
Look for the linkages between people change department processes and functions.
The weakest link in a chain is were the parts are connected
They hinder performance – speed, agility and innovation. They sap time energy and motivation.
‘We all laugh, a bit nervously, at jokes about the inherent insanity and wastefulness of life in a modern corporation. I’m here to tell you that it shouldn’t be funny. It should be shameful. We should mourn the lives and potential we’re wasting’.
‘Enough with the Stupid Policies. Any policy that seems ridiculous likely is. Stupid forms, stupid meetings, stupid approvals, stupid standards are just that—stupid. If your office seems like a Dilbert cartoon, fix it.’
For some it is everything that was ever put in a Dilbert cartoon – all conveniently labelled under one term – ways of working. It is those unthinking behaviors, lemming like routines that just don’t make sense. For example:
When will Dilbert embrace New Ways of Working?