Video Summary – 01.13 mins
What is the most under-utilized asset in an organization? Could it be the brand, premises, patents or equipment? Surprisingly, it may not be!
What is often called the organization’s ‘most important asset’ could actually be its under-utilized asset too! That is it’s people! Want to test if this might be true for your organization? Well ask your people the BIG Question:
‘What % of your organization/team’s full potential is presently being exploited? You can expect to hear answers between 40 and 80% with an average of around 61% (1).
In other words, on average only 61% of the talent, ideas and skills of an organization’s people is actually being utilized. That is significant under-utilization!
Return on Talent Employed™ is a precise measure of talent utilization or indeed under-utilization. Inspired by the concept of Return on Capital Employed™ – the primary metric used by organizations to measure the return on other investments such as buildings and equipment. It is a new breed of KPi (called KPPi), specifically suited to a VUCA world of change and uncertainty.
In a VUCA age that demands greater agility and innovation, the wholesale under-utilization of talent might actually be one of the greatest leadership issues of our time. In short, VUCA requires turning the dial on talent.
While the under-utilization of talent could be seen as a source of waste and inefficiency, it can also be seen as a major opportunity. After all, imagine what might be achieved if even additional 3, 5 or 15% of so much untapped performance potential were exploited.
(1) That is the global average based on data published in the book Pitstop to Perform, ASG Group Press, 2017.