Based on our work with over 900 teams in organizations such as Pfizer and Great West Life Co., we believe the choreographed precision of the pit team sets the new standard for cross-functional collaboration. However, such teamwork does not come naturally and without a determined effort (as well as consistent practice) on the part of all those involved. There are specific behaviors that are required to foster collective performance (e.g. trust and respect – bottom of the pitstop meta-model). Moreover, its is about ensuring that people are in the right roles, doing the right work (top of the meta-model).
(1) ‘The symphonic C-suite: Teams leading teams’, Deloitte 2018 Global Human Capital Trends, Authors: Dimple Agarwal, Josh Bersin, Gaurav Lahiri, Jeff Schwartz & Erica Volini, March 28, 2018.
(2) Those who favor jazz as a metaphor for modern management include: Paul J. H. Schoemaker and Steven Krupp, ‘Winning the Long Game: How Strategic Leaders Shape the Future’ PublicAffairs, 2014 and ‘The Upside of Turbulence: Seizing Opportunity in an Uncertain World’, by Donald Sull, HarperBusiness, October 6, 2009.
(3) ‘Pitstop to Perform’, Ray Collis & John O Gorman, ISBN: 978-1-907725-08-1, Jan. 2018.
(4) ‘Growth Pitstop’, Ray Collis & John O Gorman, ISBN: 978-1-907725-06-7, Jun. 2016.